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Experts from Northumbria University have joined forces with professionals from the North East Ambulance Service (NEAS) for a research project that aims to inform new guidance for ambulance trusts supporting people who call frequently. Frequent callers can have a combination of complex mental and physical health issues, and may also be experiencing social issues such as loneliness and isolation.
Northumbria University is a research-intensive university that unlocks potential for all, changing lives regionally, nationally and internationally.
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